Delivery Policy

Packaging & Delivery

We offer a choice of packaging and delivery methods.

Packaging Types are :

1 – Physical Gift box – charge of 20.00 AED for delivery in all UAE

2 – e-Gift – Free of charge / Personalised gift pack sent to the email address of your choice

Packs ordered before 2pm on weekdays will be sent the same day. Our delivery company advises that delivery may take between 1-2 working days. If a pack is required and your order is urgent, you can also request a e-GiftCertificate to be emailed free of charge by book an order our online platform

All experiences and gifts can be sent to you, directly to the recipient, or to another address at your request. If you haven’t received within a reasonable timeframe and you believe your pack has gone astray in the post, contact us and we can provide a duplicate, or eGift Certificate, free of charge. Whilst we will do our utmost to ensure that your gift is received on time, in circumstances beyond our control such as extreme weather conditions or other force majeure we are unable to be held liable for the delay.

For all purchases (Physical Gift box or e-Gift), the customer will receive a payment confirmation by email immediately after the payment transaction success. Please note, some e-mail accounts may classify our e-mail as 'spam' email. We are not liable or responsible for any loss suffered as a result of an e-mail being blocked by web filters or firewalls. If a recipient does not receive an e-mail, please contact us immediately so that we can send the e-mail to an alternative e-mail address.


International delivery

Actually, we cannot deliver our Gift boxes outside of the UAE. This service will be available in few weeks.


Bank Holidays

Last order dates, delivery times, opening hours and delivery charges may change over the Eid, Eid El Fitr, Eid el Adha, Christmas and New Year period. For seasonal variations see our website homepage or call our Customer Service Team.


AmaGift General Trading LLC is registered in Dubai under Trade License No 778170.
Head Office: Business Bay, Down Town, 17th Floor. P.O Box 413943 – Dubai - UAE